General Principles
This privacy policy sets out the basis on which and personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. By visiting www.navigationfinance.co.uk you are accepting and consenting to the practices described in this policy. For the purposes if the Data Protection Act 2018 (the Act), the data controller is Navigation Finance.
Our Registered office is:
5300 Lakeside,
Cheadle,
England,
SK8 3GP
Company Number: 15627821
We are registered under the Data Protection Act with the Information Commissioners Office (ICO), register number: ZB745136.
Information we collect
We will collect and process the following data about you:
This is information about you that you give us by filling in forms on our or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service or search for a product. The information you give to us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
With regard to each of your visits to our site we will automatically collect the following information:
This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site.
We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Uses made of the information
Transferring and sharing your information
We will keep your personal information confidential and only share it with others for the purposes explained in this policy where we have gained consent to do so.
If we provide you with a recommendation for your case to be passed on to a 3rd party we will always gain your permission before doing this.
We may share your information with companies we work with in order to offer services which may benefit you.
We may share information about you:
The types of companies that we may share your data with are;
The companies with whom we may share your details with are as follows:
Disclosure of your information
You agree that we have the right to share your personal information with:
We will disclose your personal information to third parties:
Why we process your data (lawful bases)
When you engage Navigation Finance, our lawful basis for processing your personal information is ‘contractual’. In some cases, we may also process information where we have a legitimate interest to do so, as explained in this Notice. If you share any special category data with us (such as information about your health or medical needs), we will only process this with your explicit consent.
We have different reasons for processing your personal data, depending upon the nature of our relationship with you (e.g. business contacts, advice clients, those involved in insolvency matters) and the law requires us to state what we consider to be our reasons (known as “lawful bases”).
In all cases, you are legally entitled to request details of the personal information we hold about you and you are able to keep your personal information accurate and up-to-date by contacting us on the email noted above.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@navigationfinance.co.uk
Your rights will vary depending upon the nature of the relationship we have with you. We are happy to explain these to you by telephone, although any request to exercise your rights needs to be made in writing (“writing” for these purposes includes sending us an email with your request).
If you wish to exercise any of these rights, please contact us at info@navigationfinance.co.uk with details of your request.
Links to other websites
Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices used by other sites. Please review the privacy policy of each web site you visit before submitting any personal information to it.
Children
This website is not intended for use by children. We understand the importance of protecting children’s information, especially in an online environment, and we do not knowingly collect or maintain information about children.
Data Retention
How long we keep your data for will depend on the service we provide for you:
Transfer of Information Outside of the UK
We may use third party firms to help us provide our services, such as initial vetting of enquiries, quality monitoring, scanning and customer service, some of whom may be located outside of the European Economic Area (EEA). Where we share your information outside of the EEA we will make sure that it is protected in the same way as if it was being used in the EEA to ensure appropriate safeguards are in place. This may include putting in place a contract with the business partner that means they must protect the personal data to the same standards as the EEA.
Where we store your personal data
All information you provide to us is stored on our secure servers. We will store the information we collect about you online in accordance with our data retention policy.for as long as we have an active business relationship. Data will be deleted in line with our data retention policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact & Complaints
If you have questions, comments or complaints about our handling or protection of your personal data, or if you feel that this site is not following its stated information policy, please contact us by post, telephone or email:
5300 Lakeside,
Cheadle,
England,
SK8 3GP
0333 090 4088
info@navigationfinance.co.uk
If you have any concerns about how we have handled or protected your information, we would hope that you contact us to discuss this but you can also escalate your concerns to the UK’s data protection regulator, the Information Commissioner’s Office (ICO). Their contact details are:
Information Commissioner’s Office
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
0333 090 4088
5300 Lakeside, Cheadle, England, SK8 3GP
info@navigationfinance.co.uk